The Stroke Association
Charity Sector Postal Service Evaluation Research
This in-depth primary survey was conducted across England and Wales amongst Primary Care Trusts, Social Services Departments and charities to inform appropriate market and service development activity for The Stroke Association.
CIC
Charity Sector Postal Service Evaluation Research
The objective of the survey was to establish an in-depth understanding of clients’ experiences and levels of satisfaction for individual services and across CIC as a whole. Based on over 1000 questionnaires, the research was used to inform service development responding to user need and opinion.
City of London
Public Sector Face-to-Face Service Review Research
Involving over 1000 face-to-face interviews with visitors to the City’s Open Spaces, this research was conducted to provide the basis for a review of the services provided by the City Gardens Section to inform future management options, a City Open Space Development Plan and appropriate policies.
Rail Passenger Committee for the Midlands
Transport Sector Face-to-Face Service Development Research
These large scale quantitative surveys were conducted amongst rail passengers to inform a wide range of service development considerations, including; rail routes, car parking provision and services for passengers with children.
Cobalt Unit Appeal Fund
Charity Sector Face-to-Face Strategic Planning Research
Quantitative face-to-face research was undertaken with 400 residents to establish the public’s awareness and perception of The Cobalt Appeal Fund and other local charities. The findings were used as the basis for the PR and fundraising approach taken by the charity.
Tourism Partnership North Wales
Tourism Sector Face-to-Face Service Development Research
Based on over 500 visitor face-to-face interviews, the objective of this research was to establish a comprehensive visitor profile for attractions throughout North Wales, including the impact of promotional material and factors influencing visits to attractions.
Stockport Council
Public Sector Face-to-Face Marketing Communications Research
Surveys conducted for Stockport Council have involved public consultations to assess public awareness and views to inform local service development and communications in line with public opinion for campaigns such as; “Clear the Air” and “Join Generation X”.
Shropshire Chamber of Commerce
Business Sector Telephone Service Development Research
This evaluation of the West Midlands Management Matters Programme was based on in-depth telephone interviews with participants to establish the satisfaction and impact of the programme on their business activity and development.