Public & Community
We undertake independent market research and evaluation for the public sector and community focused organisations to help them understand needs, views and experiences before making decisions about services, communication or future planning.
We work with national government organisations, regional agencies, local authorities, community focused organisations and partnerships.
Our research provides the intelligence and insight for service development, policy and strategy, marketing and communications and anticipating and responding to demand.
Our public sector and community focused experience:
- Built environment, urban development
- Business support & services
- Communities
- Crime & safety
- Economic development, enterprise
- Employment, education, skills, training
- Environment, open spaces, rurality
- Equality, diversity & inclusion
- Health, disability, care
- Housing
- Marketing, communications
- Social
- Stakeholders
- The elderly, young people, children
- Tourism, recreation & leisure
- Travel & transport
Our research supports public sector and community focused organisations in the ever changing environment they operate through assessing public, client and business demand. Working directly for such organisations, on behalf of partnerships and for stakeholder groups, our research supports the effective application of available resources to achieve maximum positive impact.
- CRM, customer focus, customer satisfaction, recommendation
- Delivery, distribution
- Economic performance, benchmarking
- Enterprise start up, development, support
- Environment
- Equality, inclusion, integration
- Evaluation, impact, value
- Market testing, diversification, development, growth
- Marketing, communications, engagement
- Planning & strategy
- Service development
- Skills, education, training, employment & employees
- Social support
- Stakeholder analysis, public opinion, partnership working
- Threats, opportunities
