Ask for Research Limited Privacy Policy

Updated 04.01.2024

Ask for Research is committed to respecting and protecting privacy and personal information. Ask for Research complies with data protection law and its principles in respect of personal data. We collect personal and sensitive data for:

  • Research
  • Marketing and communications
  • The purchase/sourcing of products and services.

For research projects where personal information is collated, Ask for Research may be either:

  • The Data Controller (or joint data controller)
  • The Data Processor (in the instance where Ask for Research’s client is the Data Controller).

There are 6 lawful bases that can be used to legally collect personal data:

  • Compliance with legal obligations
  • Consent
  • Contractual necessity
  • Legitimate interest
  • Public task/public interest
  • Vital interest

The lawful basis for each research project is assessed on a project by project basis. Personal data is:

  • Collected and retained only where relevant to the agreed purpose
  • Collected and treated lawfully, fairly and transparently
  • Kept accurate and up to date
  • Retained only for as long as is required for the agreed purpose
  • Securely protected.

An individual’s right under GDPR are:

  • The right not to be subject to automated decision making
  • The right of access to personal data
  • The right of rectification of personal data
  • The right to be informed
  • The right to data portability
  • The right to erasure of personal data
  • The right to object to processing
  • The right to restrict processing
  • The right to withdraw consent.

Research findings are typically reported in an anonymous format. If otherwise, respondents are informed prior to their participation, with the reason provided and their permission granted.

  • Online questionnaires:

    Unless otherwise specified, for online surveys that contain personal information:

    • We use SmartSurvey software for hosting our online surveys.
    • All survey data is stored by SmartSurvey in the UK
    • During the survey and following closure of the online survey we download the response data and store this on our in-house server in the UK.
    • Following completion of the survey we delete all responses from the SmartSurvey system.
    • SmartSurvey will be a data processor
    • The privacy policy for SmartSurvey is: https://www.smartsurvey.co.uk/company/privacy-policy

Hard copy questionnaires are stored securely onsite.

Unless requested otherwise by the client prior or to the point of project completion, hard copy questionnaires are destroyed after 1 year of project completion.

Questionnaires are securely destroyed onsite.

Electronic data containing personal information are stored securely onsite. Unless requested otherwise by the client prior or to the point of project completion, electronic data containing personal data are deleted after 1 year of project completion.

Our Privacy Policy is reviewed twice annually as a minimum.

Specific privacy policies are written and applied to meet any precise needs of individual research projects as required.

Our Managing Director, Angie Lowe BSc (Hons), MBA, CMRS, MCIM, Chartered Marketer, is the nominated Data Controller.

Our Managing Director oversees our data protection policies and protocol and can be contacted to fulfil any of your rights under GDPR on:

info@askforresearch.co.uk

Phone: 01630 658000

Address: Pell Wall Court, Pell Wall, Market Drayton, Shropshire, TF9 2AD

You also have the right to contact the Information Commissioners Office to file a complaint:

Online: www.ico.org.uk

Phone: 0303 123 1113

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