Charities & Not for profit

For charities and not for profit organisations, we gather clear insight from supporters, service users, volunteers and stakeholders to improve engagement, shape services and evidence impact.

Our research helps achievement of specific strategic objectives, fulfilling service user need, strengthening relationships and maximising impact.

Working  in diverse environments with a wide range of internal, partner and external clients, charities and not for profit organisations have a wide range of audience needs to meet. Our surveys cover; service users, businesses, the public, clients, stakeholders, supporters, volunteers and funders.

Our charities and not for profit experience:

  • Communities
  • Crime, safety
  • Employment, education, training
  • Equality, inclusion
  • Fundraising, stakeholders, support
  • Health, disability, care
  • Housing
  • Leisure, recreation, open spaces
  • Wellbeing, physical activity, nutrition
  • Society
  • Travel, transport
  • The elderly, young people, children

We help to maximise impact through informing the effective service, support and product provision for charities and not for profit organisations. Our research looks at market need and demand, service and products development, evaluation and impact, marketing and communication, strategy development and funding and support.

  • CRM, customer focus, customer satisfaction, recommendation
  • Delivery, distribution
  • Education, training, skills, employment
  • Enterprise start up, development, support
  • Environment
  • Equality, inclusion, integration
  • Evaluation, benchmarking, impact, value
  • Fundraising, funding, support
  • Market testing, development, diversification, growth
  • Marketing, communications, promotion, engagement
  • Partnership working, stakeholder analysis, public opinion, supporter views
  • Planning & strategy
  • Service development, diversification
  • Threats, opportunities